Terms of Use

waverina™ · Customer Care

Terms of Use

Rules for accessing and using the waverina™ website and online services.

Website accessResponsible useIntellectual property

Website Operator

This website, waverina.com, is operated for waverina™ by Hangzhou Rune Rotation Technology Co., Ltd..

Permitted Use

You may use this website for lawful personal shopping, product research, account management where available, and communication with customer service.

Prohibited Uses

You may not use the website to violate law, infringe rights, transmit malicious code, scrape or interfere with the service in an abusive manner, impersonate others, commit fraud, or attempt unauthorized access.

Account Responsibility

If account features are available, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, subject to applicable law.

Third-Party Services & Links

The store may rely on or link to third-party services. Those services may have their own terms and privacy practices.

Product Information

Product information is provided for shopping purposes. Before use, review the product-specific description, intended pet size, instructions, warnings, dimensions, materials, care information, and compatibility details. Pet protective supplies and travel gear should always be used as directed and with appropriate supervision.

Intellectual Property

Unless otherwise indicated, website content and branding may not be reproduced or commercially used without authorization except as permitted by applicable law.

Availability

We may modify, suspend, or discontinue website features or content where reasonably necessary, subject to existing order obligations and applicable law.

Contact

Questions may be sent to service@waverina.com. Please include your order number when your question concerns an existing order.

Business information

waverina™

Website: waverina.com

Legal company: Hangzhou Rune Rotation Technology Co., Ltd.

Owner: Zhang Yingming

Email: service@waverina.com

Phone: +8657187697979

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM

Address: Room 429, Building 2, Gujing Business Center, No. 8 Gutian Lane, Gudang Subdistrict, Xihu District, Hangzhou City, Zhejiang Province, China

Last updated: September 29, 2026